Salesperson Snub

8 Mar

You can tell it’s nearing spring when the Parade of Homes begins.  Each year, my daughter gets more excited about checking out all of the big and fancy homes. To her, it’s walking through castles, picturing what her bedroom would look like.  For me, it’s the depressing thought I will never be able to afford more than a kitchen cabinet, let alone the entire house.

Last Thursday, we stopped at a $1.5 million home in Minnetonka.  Prior to this visit, we had gone to two other homes in the same price range (a different builder) and were greeted by very friendly sales people.  I had great conversations with both and it turned out, they both worked with men I had gone to high school with.  Small world indeed.

The Minnetonka home, however, was a rude awakening for my daughter to the social classes and the judgmental society we live in.  There was an affluent couple who were chatting with the sales person near the front entrance.  My daughter and I walked by and were completely ignored.  I figured, well she’s busy talking, so not a big deal.

We toured the entire home and spent about 15-20 minutes total wandering around.  As we walked through the entry way to exit, we were once again ignored.  Not a thank you, have a nice evening, nothing.  It was like we never existed.

Once we were outside, my 8 year-old was mad.  She said, “Mom, can you believe how rude the sales woman was?  She didn’t even say hello to us!”

The more frustrated my child became, the more angry I was.  She was right.  It was unacceptable for this person to not acknowledge the two of us and assume we could not afford the home based on our appearance.

My blood kept boiling when we arrived at home.  I decided I could not let this slide.  So, I went to Twitter and Facebook to let the builder and the Parade of Homes know what had happened.  I told the company what their sales person did and how poorly she represented their business.

Will it make a difference?  Probably not.  Does it show my daughter that people judge based on appearance?  Yes.  Did I demonstrate how to stand up and make yourself heard when you feel you’ve been wronged?  Yes.

Some may think using social media is the cowardly way out.  My daughter wanted me to say something to the woman while we were there.  I told her no, that two wrongs don’t make a right.  If I yell and be mean, then I would be just as badly behaved as the sales person.  It would also make me feel bad, since that is not how I like to treat people.

I just hope someday I have the income to purchase one of those homes and could pull a Julia Roberts “Pretty Woman” move and say to the sales woman, “Remember us?  We were the ones you ignored and chose not to acknowledge?  Big mistake. Huge.”

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