Lost Keys and Lost Faith

8 Mar

Last Friday, my daughter and I decided to go and order takeout from a local restaurant. Afterwards, we ran to the nearby drug store to buy some cat food. What should have been a quick stop turned into a two hour nightmare.

I had my keys in my hand as I approached the checkout counter. I dug in my purse to find cash and after I paid for the food, my keys were gone.  That’s when I went into silent panic mode, so not to freak out my daughter (which was pointless, she went there anyways).

I asked the cashier if she saw my keys and she knew I was freaking out and there was no reaction. Not once did she offer to help me look for them or offer any sympathy.  It was like we didn’t exist.

After walking through the store and checking my purse several times, I called the police.  I didn’t know what else to do.  I needed help, and no one else gave a rip. Unfortunately, it took the officer 45 minutes to show up because of a shift change.

In the meantime, my daughter was beside herself.  She’s crying, convinced she will never see her house or kitty again.  All the while, the cashier does not react or help.  Nothing.

The officer arrives and after we chat, he talks to the store manager, who is irate the cashier did not notify her of the situation or offer to assist us.  The officer and manager review the security tape and it clearly shows I had my keys at the counter and then I am wondering where they are.

I was convinced either the customer in front of me took them or the cashier did. But when my new car sat in the parking lot untouched, I believed they were in the store somewhere.

After the officer’s review of the tape, we approached the counter to look around.  There was a hole in the counter where the cord from the scanner went down to the computer.  My daughter looked down there and said, “Mom! The keys are down here!”

My reaction? “You better not be lying.”  Sure enough, the keys somehow managed to fall down this small hole without me noticing or the cashier caring. The manager fished out the keys and the customers around us cheered.

I’ve never been so relieved in my life. All I could think about was the amount of money I would’ve spent on a locksmith to get into my house, change the locks, and get a new key made for my car.

I thanked the officer and manager profusely, and we got into the car and I cried. It was so stressful to think I was locked out of my car and house. What was even more sad, is that my daughter was crying, thinking she’d never see her kitty again, and this woman stood there and didn’t give a crap.

It made me so unhappy to think that someone could be so mean and not care about another human being, especially a child, when they’re in a stressful situation.  I was so relieved that the kind officer, manager, and other customers were there and happy we could go home.

Let’s hope people like that cashier are more rare than the people who have empathy and want to be there for others.

 

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